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Cart Recovery
Deployed automated, time-sensitive intercept protocols—including WhatsApp and Push notifications—to instantly re-engage users who abandoned bookings.
Case Study
Discover how a multi-channel performance strategy—fueled by cart abandonment recovery and intelligent retargeting—packed a 98% sales surge for a global travel company in just 45 days.
Sales Growth
Return on Investment
Acquisition Cost
Growth Period
The Challenge
Despite driving substantial traffic to their platform, the travel company faced critical drop-offs during the checkout phase. High-intent users were browsing lucrative travel packages but abandoning their carts before finalizing payments.
Their existing retention strategy lacked immediacy and personalization, causing them to lose bookings to competitors and heavily inflating the overall cost of customer acquisition.
The Approach
Deployed automated, time-sensitive intercept protocols—including WhatsApp and Push notifications—to instantly re-engage users who abandoned bookings.
Restructured the programmatic media buying architecture to strictly target high-intent browsers, stripping away wasted ad spend on unqualified traffic.
Engineered customised remarketing offers based on the user's specific destination browsing history to drastically improve conversion relevance.
System Improvements
Ascendia Prime brings together data, media, technology, and customer experience to create a performance-led growth ecosystem designed for scale, clarity, and measurable outcomes.
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